Resolved after 1 hour 12 minutes, on April 8, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Apr 08, 2026, 04:56 PM UTC
Some clients may be experiencing issues when attempting to submit USD Real-Time Payment (RTP) withdrawals. We are currently investigating the cause and working to restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.
- monitoring Apr 08, 2026, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 06:08 PM UTC
This incident has been resolved.
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