Resolved after 58 minutes, affecting Website and Kraken App and 1 more, on April 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
WebsiteKraken AppKraken Pro AppEmbedKrak App
Update timeline
- identified Apr 10, 2026, 09:34 AM UTC
We have identified an issue that is causing delays for clients attempting to onboard to Kraken. Our team are actively working to resolve the issue as soon as possible.
- identified Apr 10, 2026, 09:40 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 10, 2026, 10:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 10:32 AM UTC
This incident has been resolved.
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