Resolved after 42 minutes, affecting Story (IP), on April 16, 2026.
We’re currently investigating an issue with the Story (IP) funding gateway. Deposits and withdrawals initiated earlier today may be delayed, while newly initiated transactions are processing normally. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Affected components
Update timeline
- investigating Apr 16, 2026, 11:09 AM UTC
We’re currently investigating an issue with the Story (IP) funding gateway. Deposits and withdrawals initiated earlier today may be delayed, while newly initiated transactions are processing normally. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- resolved Apr 16, 2026, 11:51 AM UTC
This incident has been resolved.
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