Resolved after 5 hours 53 minutes, affecting Website and Kraken Pro App, on September 20, 2026.
The issue has been identified and a fix is being implemented.
Affected components
WebsiteKraken Pro App
Update timeline
- investigating Sep 20, 2026, 10:41 AM UTC
We are investigating an issue for some clients when retrieving historical trading data. Current trading activity is not impacted. We are actively working to resolve the issue and will provide further updates as they become available.
- identified Sep 20, 2026, 11:57 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 20, 2026, 04:34 PM UTC
This incident has been resolved.
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