Kraken incident

Transaction status display issue

Resolved after 4 days 2 hours, affecting Website and Kraken App, on April 18, 2026.

identified Apr 19, 2026, 07:36 AM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 18, 2026, 09:16 AM UTC
Resolved
Apr 22, 2026, 12:16 PM UTC
Duration
4d 2h
Detected by Pingoru
Apr 18, 2026, 09:16 AM UTC

Affected components

WebsiteKraken App

Update timeline

  1. investigating Apr 18, 2026, 09:16 AM UTC

    We’re currently investigating an issue where some past deposits and withdrawals are incorrectly appearing as “In Progress” in the Transactions tab. This may affect a small number of clients, including transactions that were previously completed. There is no impact to the actual status of funds, transactions have not been reprocessed or altered, but the display may not reflect their correct final state. We'll share updates as soon as more information becomes available. Thank you for your patience.

  2. identified Apr 19, 2026, 07:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 22, 2026, 12:16 PM UTC

    This incident has been resolved.

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