Resolved after 33 minutes, on September 8, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Sep 08, 2026, 07:49 PM UTC
We are investigating an issue causing some clients to see reduced funding limits and delays to certain cryptocurrency deposits. Client funds remain secure. Our teams are working to restore the expected limits and process affected deposits.
- identified Sep 08, 2026, 07:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 08, 2026, 08:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 08:22 PM UTC
This incident has been resolved.
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