koppla incident

Login not working due to 3rd party outage

Resolved after 2 hours 9 minutes, affecting Web and App, on July 16, 2026.

monitoring Jul 16, 2026, 10:41 AM UTC

A fix was released and we are now monitoring our systems to ensure the issue is resolved.

Started
Jul 16, 2026, 08:42 AM UTC
Resolved
Jul 16, 2026, 10:51 AM UTC
Duration
2h 9m
Detected by Pingoru
Jul 16, 2026, 08:42 AM UTC

Affected components

WebApp

Update timeline

  1. investigating Jul 16, 2026, 08:42 AM UTC

    We are currently investigating the cause of the problem.

  2. identified Jul 16, 2026, 09:00 AM UTC

    We are currently experiencing an outage with our third-party authentication and authorization provider, WorkOS. We are in contact with their team and are actively monitoring the situation. We will provide updates as more information becomes available.

  3. identified Jul 16, 2026, 10:07 AM UTC

    We have identified the cause of the issue and are currently awaiting a resolution from WorkOS. We will provide another update as soon as we have more information or the issue has been resolved.

  4. monitoring Jul 16, 2026, 10:17 AM UTC

    Our third party provider implemented a fix and are seeing error rates decrease.

  5. monitoring Jul 16, 2026, 10:41 AM UTC

    A fix was released and we are now monitoring our systems to ensure the issue is resolved.

  6. resolved Jul 16, 2026, 10:51 AM UTC

    All systems operational

Your product runs on more than koppla

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →