Kontent.ai incident

Longer loading time of the UI

Resolved after 3 hours 19 minutes, affecting Application, on December 16, 2024.

resolved Dec 16, 2024, 12:45 PM UTC

After three hours of monitoring, everything seems to be operational with no further delays.

Started
Dec 16, 2024, 09:26 AM UTC
Resolved
Dec 16, 2024, 12:45 PM UTC
Duration
3h 19m
Detected by Pingoru
Dec 16, 2024, 09:26 AM UTC

Affected components

Application

Update timeline

  1. investigating Dec 16, 2024, 09:26 AM UTC

    The Kontent.ai UI is taking longer than usual to load. We are currently investigating the issue.

  2. monitoring Dec 16, 2024, 10:09 AM UTC

    The EU data center experienced performance degradation due to a higher-than-usual operational load. We scaled up the data center to handle the additional operations efficiently. We are monitoring the traffic.

  3. resolved Dec 16, 2024, 12:45 PM UTC

    After three hours of monitoring, everything seems to be operational with no further delays.

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