Kontent.ai incident
Delivery API, Delivery Preview API, and Delivery GraphQL API Returning Outdated Content
Resolved after 2 hours 10 minutes, affecting Delivery REST API and Delivery REST API and 1 more, on April 15, 2025.
Between 13:56 UTC and 15:59 UTC, we experienced an issue with the latest content changes not being reflected in the Delivery API, Delivery Preview API, and Delivery GraphQL API. Webhook functionality was also affected because of this. These issues impacted all regions. Our development team released a fix at 15:59 UTC, and after a period of monitoring, no further issues have been observed.
Affected components
Update timeline
- identified Apr 15, 2025, 02:29 PM UTC
We have identified an issue where the Delivery API, Delivery Preview API, and Delivery GraphQL API are currently returning outdated content. Our development team will be releasing a fix soon.
- identified Apr 15, 2025, 02:35 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 15, 2025, 03:45 PM UTC
We have identified that our webhooks are also being affected. Our development team is continuing to work on a fix.
- monitoring Apr 15, 2025, 04:07 PM UTC
Our development team has released a fix, and we are monitoring the results. The latest changes to content should now be reflected in the Delivery API.
- resolved Apr 15, 2025, 04:39 PM UTC
Between 13:56 UTC and 15:59 UTC, we experienced an issue with the latest content changes not being reflected in the Delivery API, Delivery Preview API, and Delivery GraphQL API. Webhook functionality was also affected because of this. These issues impacted all regions. Our development team released a fix at 15:59 UTC, and after a period of monitoring, no further issues have been observed.
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