Kontent.ai incident
Outage of GraphQL in the US East (Live and Preview)
Resolved after 1 hour 9 minutes, affecting Delivery REST API and Delivery GraphQL API, on August 22, 2025.
The incident has been fully resolved. All services and components are now operational.
Affected components
Update timeline
- investigating Aug 22, 2025, 11:44 AM UTC
We have identified an outage of GraphQL in the US East region (both Live and Preview), which started around 11:25 AM UTC. Our team is actively investigating the issue.
- identified Aug 22, 2025, 12:01 PM UTC
Our team has identified the issue: the recent release caused a problem with production and staging settings. We are working to fix it.
- identified Aug 22, 2025, 12:30 PM UTC
GraphQL is now functional. More app services were affected, but the GraphQL-related ones should be fine already. We are continuing to work on a fix for the remaining issues.
- resolved Aug 22, 2025, 12:53 PM UTC
The incident has been fully resolved. All services and components are now operational.
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