Kontent.ai incident

Changes are likely not propagating to Delivery Preview API for projects in the AU data center

Resolved after 11 hours 47 minutes, affecting Delivery REST API, on September 25, 2025.

monitoring Sep 25, 2025, 10:35 PM UTC

All services seem to be functioning normally. We are continuing to monitor performance.

Started
Sep 25, 2025, 08:57 PM UTC
Resolved
Sep 26, 2025, 08:44 AM UTC
Duration
11h 47m
Detected by Pingoru
Sep 25, 2025, 08:57 PM UTC

Affected components

Delivery REST API

Update timeline

  1. investigating Sep 25, 2025, 08:57 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 25, 2025, 09:16 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 25, 2025, 09:27 PM UTC

    Our developers have identified the root cause as a network issue within Microsoft Azure, and they are cooperating with Microsoft Azure to resolve the issue.

  4. monitoring Sep 25, 2025, 10:35 PM UTC

    All services seem to be functioning normally. We are continuing to monitor performance.

  5. resolved Sep 26, 2025, 08:44 AM UTC

    This incident has been resolved.

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