Kontent.ai incident
Delay in Preview Asset Uploads due to Overloaded Preview Storage in the U.S. Data Center
Resolved after 1 day 8 hours, affecting Delivery REST API and Delivery GraphQL API, on February 16, 2026.
Our development team has implemented a fix, and accessing an asset via its preview URL after upload is functioning as expected, with minimal delay in processing.
Affected components
Update timeline
- identified Feb 16, 2026, 11:13 AM UTC
There is currently a delay in the appearance of assets when accessing an asset's preview URL due to our preview storage being overloaded in the U.S. data center. Accessing the published version of an asset still functions as expected.
- resolved Feb 17, 2026, 08:12 PM UTC
Our development team has implemented a fix, and accessing an asset via its preview URL after upload is functioning as expected, with minimal delay in processing.
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