Kong incident
AWS Incident Reference: Ongoing service disruption in us-east-1 region
Resolved after 1 day 7 hours, affecting Kong Konnect Cloud, on October 20, 2025.
AWS Incident Reference: Ongoing service disruption in us-east-1 region Current Impact: Dedicated Cloud Gateways: • Existing Cloud Gateways are operating normally. • Provisioning of new network is currently unavailable due to the AWS issue. • There is potential impact if additional nodes need to be scaled in us-east-1. Other Konnect Services: • No impact observed at this time. Next Steps: We are continuing to monitor the AWS incident and will resume normal operations once AWS confirms full service restoration in us-east-1 (Virginia).
Affected components
Update timeline
- identified Oct 20, 2025, 01:47 PM UTC
AWS Incident Reference: Ongoing service disruption in us-east-1 region Current Impact: Dedicated Cloud Gateways: • Existing Cloud Gateways are operating normally. • Provisioning of new network is currently unavailable due to the AWS issue. • There is potential impact if additional nodes need to be scaled in us-east-1. Other Konnect Services: • No impact observed at this time. Next Steps: We are continuing to monitor the AWS incident and will resume normal operations once AWS confirms full service restoration in us-east-1 (Virginia).
- resolved Oct 21, 2025, 02:13 PM UTC
This incident has been resolved.
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