Kong incident
Konnect Developer Portals and Insomnia experiencing intermittent errors
Resolved after 2 hours 44 minutes, affecting Kong Konnect Cloud, on November 18, 2025.
We are no longer seeing intermittent errors in Insomnia and Konnect Portals. We will continue to monitor the third-party provider status closely.
Affected components
Update timeline
- identified Nov 18, 2025, 01:01 PM UTC
Konnect portals are experiencing intermittent 500 errors due to a third-party service provider outage, customers might encounter errors viewing and accessing developer portals.
- identified Nov 18, 2025, 01:36 PM UTC
Email logins to Insomnia are currently blocked due to an outage with a third-party service provider. SSO authentication is not affected. We are monitoring the third-party provider status closely.
- monitoring Nov 18, 2025, 03:03 PM UTC
The third-party provider believes to have resolved the incident. We will continue to monitor the third-party provider status closely.
- resolved Nov 18, 2025, 03:46 PM UTC
We are no longer seeing intermittent errors in Insomnia and Konnect Portals. We will continue to monitor the third-party provider status closely.
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