Resolved after 2 hours 44 minutes, affecting Kong Konnect Cloud, on February 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Kong Konnect Cloud
Update timeline
- investigating Feb 20, 2026, 02:51 PM UTC
In the US geo, some users are experiencing an elevated error rate on some search and analytics APIs
- identified Feb 20, 2026, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 20, 2026, 05:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 20, 2026, 05:35 PM UTC
This incident has been resolved.
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