Kong incident

Konnect Singapore Region - Partial Degradation - Portal Emails and Application Registration Delayed

Resolved after 3 hours 15 minutes, affecting Kong Konnect Cloud, on March 8, 2026.

monitoring Mar 08, 2026, 10:34 PM UTC

We are continuing to monitor for further issues with message processing.

Started
Mar 08, 2026, 08:23 PM UTC
Resolved
Mar 08, 2026, 11:39 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 08, 2026, 08:23 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Mar 08, 2026, 08:23 PM UTC

    The team is scaling up the message handling infrastructure to process the backlog. However, ongoing maintenance by our cloud service provider in the area is impacting our ability to scale the infrastructure. We will update as we are able to take further actions.

  2. monitoring Mar 08, 2026, 09:29 PM UTC

    The cloud server provider has completed the maintenance. The message handling infrastructure is operating as expected and the backlog has been processed. We are continuing to monitor.

  3. monitoring Mar 08, 2026, 10:34 PM UTC

    We are continuing to monitor for further issues with message processing.

  4. resolved Mar 08, 2026, 11:39 PM UTC

    This incident has been resolved.

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