Resolved after 3 hours 4 minutes, affecting Kong Konnect Cloud, on April 10, 2026.
We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.
Affected components
Update timeline
- investigating Apr 10, 2026, 06:07 PM UTC
Some analytics data in the US may be experiencing data loss. We are currently investigating the cause of this issue and will provide updates as they become available.
- identified Apr 10, 2026, 06:21 PM UTC
We have identified the issue and are working on a fix
- identified Apr 10, 2026, 06:41 PM UTC
We have a fix and are rolling the change out. We will begin monitoring the situation closely and will provide another update once the rollout is complete.
- monitoring Apr 10, 2026, 07:00 PM UTC
We have rolled out the fix and will continue monitoring the situation. The system is now functioning as expected, but we are keeping a close eye on performance to ensure stability. We will provide another update if any issues arise.
- resolved Apr 10, 2026, 09:11 PM UTC
This incident has been resolved.
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