Resolved after 21 minutes, affecting Kong Konnect Cloud, on May 20, 2026.
We are continuing to monitor for any further issues.
Affected components
Kong Konnect Cloud
Update timeline
- investigating May 20, 2026, 02:04 PM UTC
Developers portals in the SG regions are not reachable. Existing app-registration and dataplane traffic continue to work. The team is investigating the cause.
- monitoring May 20, 2026, 02:23 PM UTC
The cause has been identified. The networking load balancer was unable to reach the gateway. Dev portals are now reachable.
- monitoring May 20, 2026, 02:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 20, 2026, 02:24 PM UTC
We are continuing to monitor for any further issues.
- resolved May 20, 2026, 02:25 PM UTC
This incident has been resolved.
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