Kong incident

Analytics in AU region is experiencing issues

Resolved after 12 minutes, affecting Kong Konnect Cloud, on May 11, 2026.

resolved May 11, 2026, 03:19 AM UTC

The issue affecting Analytics in the AU (ap-southeast-2) region has been resolved. The problem was caused by an incorrect node configuration, which has now been corrected and deployed. All services have recovered, and analytics data is returning as expected. No other regions were impacted.

Started
May 11, 2026, 03:06 AM UTC
Resolved
May 11, 2026, 03:19 AM UTC
Duration
12m
Detected by Pingoru
May 11, 2026, 03:06 AM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating May 11, 2026, 03:06 AM UTC

    Analytics in the AU region is currently experiencing issues. No other regions are impacted at this time. Our engineering team is actively investigating the problem.

  2. monitoring May 11, 2026, 03:09 AM UTC

    A fix has been deployed to the affected AU region. Analytics services are recovering, and we are actively monitoring the system to ensure stability.

  3. monitoring May 11, 2026, 03:11 AM UTC

    We are seeing analytics services in AU region recovering.

  4. resolved May 11, 2026, 03:19 AM UTC

    The issue affecting Analytics in the AU (ap-southeast-2) region has been resolved. The problem was caused by an incorrect node configuration, which has now been corrected and deployed. All services have recovered, and analytics data is returning as expected. No other regions were impacted.

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