Kong incident

Delay in Provisioning for New Cloud Gateways

Resolved after 1 hour 40 minutes, affecting Kong Konnect Cloud, on July 22, 2025.

investigating Jul 22, 2025, 08:09 PM UTC

We are continuing to investigate this issue.

Started
Jul 22, 2025, 06:30 PM UTC
Resolved
Jul 22, 2025, 08:10 PM UTC
Duration
1h 40m
Detected by Pingoru
Jul 22, 2025, 06:30 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Jul 22, 2025, 06:30 PM UTC

    Provisioning times for new Cloud Gateway control planes have returned to normal. We performed several test provisions and confirmed that the issue has been resolved

  2. investigating Jul 22, 2025, 08:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 22, 2025, 08:10 PM UTC

    This incident has been resolved.

Your product runs on more than Kong

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →