Resolved after 1 hour 53 minutes, affecting Kong Konnect Cloud, on October 6, 2025.
On October 6, 2025, some Konnect customers encountered 404 errors when accessing the Audit Log Configuration screen in the Konnect UI. The issue was caused by a UI change that attempted to call a new version \(v3\) of the Audit log configuration API that was not yet fully enabled for all customers. Our engineering team quickly identified the issue and rolled back the change, fully restoring the audit log configuration from the UI. This incident did not affect the actual functionality and no customer audit logs were lost. The impact was limited to the display of the Audit Logs page. We’ve taken steps to strengthen monitoring, testing, and feature flag handling to help prevent similar incidents in the future.
Affected components
Update timeline
- investigating Oct 06, 2025, 04:00 PM UTC
The UI for Audit Log Configuration is currently unavailable in Konnect. API's are still available for managing Audit Logging configurations. The team is investigating and will update shortly.
- resolved Oct 06, 2025, 05:54 PM UTC
The issue has been resolved and all users should now be able to see their Webhook configuration details properly. A more elaborated update about the issue will follow shortly.
- postmortem Oct 17, 2025, 02:27 PM UTC
On October 6, 2025, some Konnect customers encountered 404 errors when accessing the Audit Log Configuration screen in the Konnect UI. The issue was caused by a UI change that attempted to call a new version \(v3\) of the Audit log configuration API that was not yet fully enabled for all customers. Our engineering team quickly identified the issue and rolled back the change, fully restoring the audit log configuration from the UI. This incident did not affect the actual functionality and no customer audit logs were lost. The impact was limited to the display of the Audit Logs page. We’ve taken steps to strengthen monitoring, testing, and feature flag handling to help prevent similar incidents in the future.
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