Konduto incident

[PT] Timeouts e erros HTTP 500 na API / [EN] Timeouts and HTTP 500 errors in the API

Resolved after 44 minutes, affecting API, on July 7, 2022.

monitoring Jul 07, 2022, 04:02 AM UTC

[PT] A correção parece ter funcionado. Estamos monitorando a aplicação pelos próximos minutos. // [EN] The fix seems to have worked. We'll be monitoring the application for the next few minutes

Started
Jul 07, 2022, 03:32 AM UTC
Resolved
Jul 07, 2022, 04:17 AM UTC
Duration
44m
Detected by Pingoru
Jul 07, 2022, 03:32 AM UTC

Affected components

API

Update timeline

  1. investigating Jul 07, 2022, 03:32 AM UTC

    [PT] Estamos investigando timeouts e erros HTTP 500 na API // [EN] We're investigating timeouts and HTTP 500 errors in the API

  2. identified Jul 07, 2022, 03:46 AM UTC

    [PT] Identificamos o problema e já implementamos uma correção // [EN] We've identified the issue and implemented a fix

  3. monitoring Jul 07, 2022, 04:02 AM UTC

    [PT] A correção parece ter funcionado. Estamos monitorando a aplicação pelos próximos minutos. // [EN] The fix seems to have worked. We'll be monitoring the application for the next few minutes

  4. resolved Jul 07, 2022, 04:17 AM UTC

    This incident has been resolved.

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