Koddi incident

Degradation in UI

Resolved after 1 hour 18 minutes, on March 25, 2025.

resolved Mar 25, 2025, 10:30 PM UTC

Between 1:57PM and 2:57PM EDT some of our Koddi Ads customers experienced an interruption in the ability to log in to the platform. This was caused by a significant outage in Auth0, our upstream authentication provider (https://status.auth0.com/incidents/6cv20z0sj11k). The impact was limited to the UI, and by 3:15PM EDT it was fully resolved. There was no impact to any Campaign Management APIs, Ad Delivery, Event Collection or Reporting Services.

Started
Mar 25, 2025, 05:57 PM UTC
Resolved
Mar 25, 2025, 07:15 PM UTC
Duration
1h 18m
Detected by Pingoru
Mar 25, 2025, 05:57 PM UTC

Update timeline

  1. resolved Mar 25, 2025, 10:30 PM UTC

    Between 1:57PM and 2:57PM EDT some of our Koddi Ads customers experienced an interruption in the ability to log in to the platform. This was caused by a significant outage in Auth0, our upstream authentication provider (https://status.auth0.com/incidents/6cv20z0sj11k). The impact was limited to the UI, and by 3:15PM EDT it was fully resolved. There was no impact to any Campaign Management APIs, Ad Delivery, Event Collection or Reporting Services.

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