Resolved after 4 days 3 hours, affecting Learner Experience (LX), on October 17, 2025.
We’ve implemented a fix for training policies and we’re monitoring the results to make sure no further issues occur.
Affected components
Learner Experience (LX)
Update timeline
- identified Oct 17, 2025, 06:07 PM UTC
We've identified the cause of training policies not launching and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
- monitoring Oct 17, 2025, 06:21 PM UTC
We’ve implemented a fix for training policies and we’re monitoring the results to make sure no further issues occur.
- resolved Oct 21, 2025, 09:12 PM UTC
This incident has been resolved.
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