Klue incident

Elevated Ask Klue Failures and Timeouts

Resolved after 4 hours 55 minutes, affecting app.klue.com, on January 28, 2026.

monitoring Jan 28, 2026, 11:15 PM UTC

We have identified and deployed a fix for this issue. We are actively monitoring the situation to confirm full resolution.

Started: Jan 28, 2026, 09:34 PM UTC
Resolved: Jan 29, 2026, 02:30 AM UTC
Duration: 4h 55m
Detected by Pingoru: Jan 28, 2026, 09:34 PM UTC

Affected components

app.klue.com

Update timeline

investigating Jan 28, 2026, 09:34 PM UTC

We're seeing an increase in time outs and failure rates for Ask Klue. We're currently investigating this issue.
monitoring Jan 28, 2026, 11:15 PM UTC

We have identified and deployed a fix for this issue. We are actively monitoring the situation to confirm full resolution.
resolved Jan 29, 2026, 02:30 AM UTC

This incident has been resolved.

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