Klarna incident

Merchant Settlement report degradation

Resolved after 23 minutes, affecting Europe, on November 18, 2025.

monitoring Nov 18, 2025, 04:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 18, 2025, 03:50 PM UTC
Resolved
Nov 18, 2025, 04:13 PM UTC
Duration
23m
Detected by Pingoru
Nov 18, 2025, 03:50 PM UTC

Affected components

Europe

Update timeline

  1. investigating Nov 18, 2025, 03:50 PM UTC

    We are currently experiencing a degradation of the settlement API Europe since 15:00 CET. We are working to restore the service as soon as possible. Thank you for your patience.

  2. monitoring Nov 18, 2025, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 04:13 PM UTC

    This incident has been resolved.

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