Klarna incident

Sign-in degradation

Resolved after 2 hours 8 minutes, affecting North America, on April 18, 2026.

investigating Apr 18, 2026, 03:32 AM UTC

We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.

Started
Apr 18, 2026, 03:32 AM UTC
Resolved
Apr 18, 2026, 05:41 AM UTC
Duration
2h 8m
Detected by Pingoru
Apr 18, 2026, 03:32 AM UTC

Affected components

North America

Update timeline

  1. investigating Apr 18, 2026, 03:32 AM UTC

    We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.

  2. resolved Apr 18, 2026, 05:41 AM UTC

    This incident has been resolved.

Your product runs on more than Klarna

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →