Resolved after 1 day 2 hours, affecting ABC Ignite Integration and Cisco Meraki Integration and 1 more, on July 15, 2026.
Cisco Meraki Snapshots are working normally again. We have a backlog but it will be cleared in sometime.
Affected components
Update timeline
- identified Jul 15, 2026, 02:27 AM UTC
The issue has been identified and we are working on a fix.
- identified Jul 15, 2026, 06:27 AM UTC
We have recovered mostly on all integrations except Cisco Meraki integration. We are working on a fix.
- identified Jul 15, 2026, 08:36 AM UTC
Cisco Meraki API endpoint for fetching camera snapshots is not working as expected. We have contacted Cisco Meraki support.
- monitoring Jul 16, 2026, 03:38 AM UTC
Cisco Meraki has solved the issue on their end. We will enable snapshots processing on our end and monitor it. Reference: https://status.meraki.net/incidents/6lb0s9fbny1c
- resolved Jul 16, 2026, 04:42 AM UTC
Cisco Meraki Snapshots are working normally again. We have a backlog but it will be cleared in sometime.
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