Kisi incident

Video exports are failing for VORTEX cameras

Resolved after 1 day, affecting VORTEX Integration, on March 12, 2026.

monitoring Mar 12, 2026, 03:33 PM UTC

The video exports are functioning as intended. We will continue to monitor the situation closely.

Started
Mar 12, 2026, 11:29 AM UTC
Resolved
Mar 13, 2026, 11:43 AM UTC
Duration
1d
Detected by Pingoru
Mar 12, 2026, 11:29 AM UTC

Affected components

VORTEX Integration

Update timeline

  1. investigating Mar 12, 2026, 11:29 AM UTC

    We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.

  2. monitoring Mar 12, 2026, 03:33 PM UTC

    The video exports are functioning as intended. We will continue to monitor the situation closely.

  3. resolved Mar 13, 2026, 11:43 AM UTC

    This incident has been resolved.

Your product runs on more than Kisi

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →