Kisi incident

Failing video exports for VORTEX cameras

Resolved after 23 hours 25 minutes, affecting VORTEX Integration, on March 16, 2026.

monitoring Mar 17, 2026, 12:15 PM UTC

The video exports from VORTEX cameras are working as expected now.

Started
Mar 16, 2026, 08:05 PM UTC
Resolved
Mar 17, 2026, 07:30 PM UTC
Duration
23h 25m
Detected by Pingoru
Mar 16, 2026, 08:05 PM UTC

Affected components

VORTEX Integration

Update timeline

  1. investigating Mar 16, 2026, 08:05 PM UTC

    We are currently investigating this issue. We are coordinating with VORTEX team to resolve this issue as soon as possible.

  2. monitoring Mar 17, 2026, 12:15 PM UTC

    The video exports from VORTEX cameras are working as expected now.

  3. resolved Mar 17, 2026, 07:30 PM UTC

    This incident has been resolved.

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