Kinsta Outage History

Started Apr 26, 2026, 04:40 PM UTC· resolved Apr 27, 2026, 09:59 PM UTC

1. identified Apr 26, 2026, 04:40 PM UTC

   Our Engineers are investigating reports of performance issues with the analytics data reported in MyKinsta. We are working restore normal functionality to our analytics system as quickly as possible.

2. identified Apr 27, 2026, 02:01 AM UTC

   We are continuing to look into the issue and are working towards a solution as soon as possible. If you do have any questions please do not hesitate to reach out to our Support team. We appreciate your patience in this matter.

3. identified Apr 27, 2026, 05:58 AM UTC

   We’re continuing to investigate the reported performance issues affecting MyKinsta. Our team is looking into the cause and will share further updates as soon as we have more information.

4. identified Apr 27, 2026, 09:55 AM UTC

   We’re continuing to investigate the reported performance issues affecting MyKinsta. Our team is looking into the cause and will share further updates as soon as we have more information.

5. monitoring Apr 27, 2026, 12:38 PM UTC

   A fix has been implemented and we are monitoring the results.

6. resolved Apr 27, 2026, 09:59 PM UTC

   This incident has been resolved and all data is visible.

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Started Apr 21, 2026, 12:34 PM UTC· resolved Apr 21, 2026, 03:03 PM UTC

1. investigating Apr 21, 2026, 12:34 PM UTC

   Our Engineers are investigating reports of performance issues with our control panel, MyKinsta. We are working on restoring normal service to MyKinsta as quickly as possible. Thanks for your continued patience.

2. identified Apr 21, 2026, 01:28 PM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Apr 21, 2026, 01:43 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Apr 21, 2026, 03:03 PM UTC

   This incident has been resolved.

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Started Apr 07, 2026, 01:47 PM UTC· resolved Apr 07, 2026, 02:20 PM UTC

1. investigating Apr 07, 2026, 01:47 PM UTC

   Our Engineers are investigating reports of a service disruption affecting some sites in the Sydney (AU) data center. We are working to restore service to affected sites as quickly as possible.

2. resolved Apr 07, 2026, 02:20 PM UTC

   Our Engineers have successfully restored full service to all affected sites in the Sydney (AU) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

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Started Apr 04, 2026, 03:55 AM UTC· resolved Apr 05, 2026, 12:23 AM UTC

1. investigating Apr 04, 2026, 03:55 AM UTC

   We are investigating issues with Analytics data which might not be logged at the moment: Visits, Bandwidth, CDN Bandwidth. We'll provide updates as we make progress.

2. identified Apr 04, 2026, 05:19 AM UTC

   We have identified the cause of the issue and a solution has been implemented. It will take some time for all data to become present in the analytics system.

3. identified Apr 04, 2026, 07:07 AM UTC

   We are continuing to investigate this issue.

4. resolved Apr 05, 2026, 12:23 AM UTC

   This incident has been resolved.

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Started Apr 01, 2026, 12:51 PM UTC· resolved Apr 01, 2026, 01:51 PM UTC

1. investigating Apr 01, 2026, 12:51 PM UTC

   We are currently investigating issues with Cloudflare verification repeating in a loop when accessing phpMyAdmin on certain sites, effectively preventing database access via phpMyAdmin. We will provide updates as they come.

2. monitoring Apr 01, 2026, 01:32 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Apr 01, 2026, 01:51 PM UTC

   This incident has been resolved.

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Started Mar 30, 2026, 07:40 PM UTC· resolved Mar 31, 2026, 05:13 AM UTC

1. investigating Mar 30, 2026, 07:40 PM UTC

   Our Engineers are investigating reports of performance issues with our control panel, MyKinsta. We are working on restoring normal service to MyKinsta as quickly as possible.

2. monitoring Mar 30, 2026, 09:36 PM UTC

   We've implemented a fix and we are monitoring the results.

3. identified Mar 31, 2026, 12:23 AM UTC

   This issue is still ongoing. Our engineers are actively investigating and working toward a full resolution. We appreciate your patience and will provide another update as soon as more information becomes available.

4. monitoring Mar 31, 2026, 01:33 AM UTC

   The issue has been resolved and services are now operating normally. We are continuing to monitor the situation to ensure stability.

5. resolved Mar 31, 2026, 05:13 AM UTC

   This incident has been resolved.

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Started Mar 15, 2026, 10:33 PM UTC· resolved Mar 30, 2026, 10:55 PM UTC

1. investigating Mar 15, 2026, 10:33 PM UTC

   We are experiencing a bug where the search and replace action continues to run when changing the primary domain, even if the "run search and replace" checkbox is unchecked. We are currently investigating this issue.

2. investigating Mar 16, 2026, 12:39 AM UTC

   This bug has been reported to our MyKinsta development team. We will continue to provide updates as soon as it becomes available.

3. investigating Mar 16, 2026, 06:50 AM UTC

   We are still investigating the issue.

4. investigating Mar 16, 2026, 02:22 PM UTC

   We are continuing to investigate this issue.

5. identified Mar 16, 2026, 11:54 PM UTC

   We have identified the issue and are actively working on implementing a fix.

6. identified Mar 17, 2026, 02:09 PM UTC

   We are continuing to work on a fix for this issue.

7. identified Mar 18, 2026, 01:21 AM UTC

   We are continuing to work on a fix for this issue.

8. identified Mar 18, 2026, 02:30 AM UTC

   We are actively working on a solution to this issue.

9. identified Mar 18, 2026, 07:15 AM UTC

   We are actively working on a solution to this issue.

10. identified Mar 18, 2026, 02:05 PM UTC

    We continue to actively work on a solution to this issue.

11. identified Mar 19, 2026, 03:09 AM UTC

    We continue to actively work on a solution to this issue.

12. identified Mar 19, 2026, 08:06 AM UTC

    We continue to actively work on a solution to this issue.

13. identified Mar 19, 2026, 02:13 PM UTC

    We are continuing to work on the fix for this issue.

14. identified Mar 20, 2026, 01:22 AM UTC

    We continue to actively work on a solution to this issue.

15. identified Mar 20, 2026, 02:04 PM UTC

    We continue to actively work on a solution to this issue.

16. identified Mar 23, 2026, 03:29 AM UTC

    We continue to actively work on a solution to this issue.

17. identified Mar 23, 2026, 02:50 PM UTC

    We are continuing to work on a fix for this issue.

18. monitoring Mar 24, 2026, 12:34 PM UTC

    A fix has been implemented and we are monitoring the results.

19. monitoring Mar 26, 2026, 12:38 AM UTC

    We are continuing to monitor for any further issues.

20. monitoring Mar 26, 2026, 02:29 PM UTC

    We are continuing to monitor for any further issues.

21. monitoring Mar 27, 2026, 06:59 AM UTC

    We are continuing to monitor for any further issues.

22. monitoring Mar 28, 2026, 06:40 AM UTC

    We are continuing to monitor for any further issues.

23. monitoring Mar 29, 2026, 08:02 AM UTC

    We are continuing to monitor for any further issues.

24. monitoring Mar 30, 2026, 03:26 AM UTC

    We are continuing to monitor for any further issues.

25. monitoring Mar 30, 2026, 01:52 PM UTC

    We are continuing to monitor for any further issues.

26. resolved Mar 30, 2026, 10:55 PM UTC

    This incident has been resolved.

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Started Mar 12, 2026, 04:05 PM UTC· resolved Mar 12, 2026, 09:39 PM UTC

1. investigating Mar 12, 2026, 04:05 PM UTC

   Some actions within MyKinsta, such as backups and restores or new WP-Admin user creations, are failing. We're currently investigating the cause.

2. identified Mar 12, 2026, 04:10 PM UTC

   We have identified the issue and we are working on implementing a fix.

3. monitoring Mar 12, 2026, 04:15 PM UTC

   A fix has been implemented for this. Please re-try any previously failed MyKinsta actions, and contact support via chat or by emailing [email protected] if you are still experiencing any issues.

4. resolved Mar 12, 2026, 09:39 PM UTC

   This has been resolved.

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Started Mar 03, 2026, 01:08 PM UTC· resolved Mar 03, 2026, 02:12 PM UTC

1. investigating Mar 03, 2026, 01:08 PM UTC

   We are currently experiencing issues with message delivery in our chat system. Messages might be delayed or not sent. Thank you for your patience while we investigate this matter.

2. resolved Mar 03, 2026, 02:12 PM UTC

   This incident has been resolved.

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Started Feb 27, 2026, 09:59 AM UTC· resolved Feb 28, 2026, 01:29 AM UTC

1. investigating Feb 27, 2026, 09:59 AM UTC

   We are investigating issues with Analytics data which might not be logged at the moment: Visits, Bandwidth, Requests, Request Path. We'll provide updates as we make progress.

2. investigating Feb 27, 2026, 12:48 PM UTC

   We are continuing to investigate this issue.

3. monitoring Feb 27, 2026, 10:10 PM UTC

   A fix has been implemented by Cloudflare, and analytics should now be logging properly. We'll continue to monitor for the time being, but this appears to be resolved.

4. resolved Feb 28, 2026, 01:29 AM UTC

   The MyKinsta analytics system has continued to operate normally. This issue is now resolved. If you are still experiencing issues while accessing analytics data in MyKinsta please contact our support team. We do apologize for any inconvenience caused by this disruption.

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Started Feb 05, 2026, 05:23 PM UTC· resolved Feb 06, 2026, 10:12 PM UTC

1. investigating Feb 05, 2026, 05:23 PM UTC

   Our Engineers are investigating reports of performance issues with the APM tool data reported in MyKinsta. We are working restore normal functionality to our system as quickly as possible.

2. investigating Feb 06, 2026, 02:16 AM UTC

   We are still investigating this issue and apologize for any inconvenience it may have caused.

3. investigating Feb 06, 2026, 05:51 AM UTC

   We are still investigating this issue and apologize for any inconvenience it may have caused.

4. investigating Feb 06, 2026, 09:46 AM UTC

   We are still investigating the MyKinsta APM system service disruption, which leaves the tool partially operational. We are working on restoring the normal functionality.

5. monitoring Feb 06, 2026, 01:49 PM UTC

   A fix has been implemented and we are monitoring the results.

6. resolved Feb 06, 2026, 10:12 PM UTC

   This incident has been resolved.

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Started Jan 29, 2026, 03:42 AM UTC· resolved Jan 29, 2026, 09:14 AM UTC

1. investigating Jan 29, 2026, 03:42 AM UTC

   We are receiving reports that MyKinsta's downloadable backup actions are stuck in a pending status and are not completing. We are currently investigating this issue and apologize for any inconvenience it may have caused.

2. identified Jan 29, 2026, 04:27 AM UTC

   The issue has been identified and a fix is being implemented.

3. monitoring Jan 29, 2026, 04:50 AM UTC

   A fix has been implemented and we are monitoring the results.

4. monitoring Jan 29, 2026, 08:12 AM UTC

   We are continuing to monitor the results of the fix

5. resolved Jan 29, 2026, 09:14 AM UTC

   This incident has been resolved.

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Started Jan 23, 2026, 12:58 PM UTC· resolved Jan 24, 2026, 04:23 PM UTC

1. investigating Jan 23, 2026, 12:58 PM UTC

   We are getting reports of downtime and performance issues for sites hosted in London datacenter. We are currently investigating the issue and will provide updates as we make progress.

2. investigating Jan 23, 2026, 01:54 PM UTC

   Our investigation suggests that this might be related to our cloud provider and we are working with them to try and determine the cause so that we can start working on a solution.

3. identified Jan 23, 2026, 02:39 PM UTC

   We have confirmed that this is related to an issue at our cloud provider, and we are working with them to reach a resolution.

4. identified Jan 23, 2026, 04:09 PM UTC

   Our cloud provider is still working on a full resolution to this issue.

5. identified Jan 23, 2026, 06:26 PM UTC

   Some sites may be coming back online, at least partially. This issue is still being worked on however, and is not fully resolved.

6. identified Jan 23, 2026, 07:55 PM UTC

   We are continuing to see more sites come back online, and will continue to work on resolving any issues with the remaining sites, and monitor for stability.

7. monitoring Jan 23, 2026, 10:28 PM UTC

   At this time we are seeing that service to all affected sites in the region should be restored. We are continuing to monitor the region to ensure ongoing service stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

8. monitoring Jan 24, 2026, 04:21 AM UTC

   We are continuously monitoring for any issues.

9. monitoring Jan 24, 2026, 07:13 AM UTC

   We are continuing to monitor the region to ensure ongoing service stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

10. resolved Jan 24, 2026, 04:23 PM UTC

    Service in the London (UK) data center has remained stable since the last update. The issue is now resolved at this time. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

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Started Jan 21, 2026, 03:58 AM UTC· resolved Jan 21, 2026, 07:20 AM UTC

1. investigating Jan 21, 2026, 03:58 AM UTC

   Our Application Performance Monitoring tool - APM is not showing any log data at this time. We are currently investigating this issue and apologize for the inconvenience.

2. monitoring Jan 21, 2026, 05:35 AM UTC

   A fix has been implemented, and we are monitoring the results.

3. resolved Jan 21, 2026, 07:20 AM UTC

   This incident has been resolved.

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Started Jan 14, 2026, 04:25 AM UTC· resolved Jan 14, 2026, 11:23 AM UTC

1. investigating Jan 14, 2026, 04:25 AM UTC

   The MyKinsta Company Analytics page is currently unavailable and redirects to the Dashboard homepage. We are investigating this issue and apologize for the inconvenience.

2. investigating Jan 14, 2026, 10:15 AM UTC

   Our developers are still investigating the issue. We will provide updates as we make progress.

3. monitoring Jan 14, 2026, 11:02 AM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Jan 14, 2026, 11:23 AM UTC

   This incident has been resolved.

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Started Jan 09, 2026, 07:45 PM UTC· resolved Jan 09, 2026, 09:23 PM UTC

1. investigating Jan 09, 2026, 07:45 PM UTC

   Our support system is not currently available. We are working to resolve the issue as quickly as possible.

2. identified Jan 09, 2026, 08:03 PM UTC

   Our upstream provider has identified an issue and they are investigating into the matter as well. They have a status page open you may find at https://www.intercomstatus.com/us-hosting/incidents/01KEJ5AZFPGWKRV57MMEAR9M0W

3. identified Jan 09, 2026, 08:42 PM UTC

   Intercom has identified a database issue and they are working on restoring the application as soon as possible. We appreciate your patience while the upstream provider works on resolving this issue.

4. monitoring Jan 09, 2026, 08:59 PM UTC

   Intercom has implemented a fix and we are continuing to monitor the service.

5. resolved Jan 09, 2026, 09:23 PM UTC

   Our support system is now available. We do apologize for any difficulties you experienced attempting to reach our support team.

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Started Jan 05, 2026, 11:05 PM UTC· resolved Jan 06, 2026, 02:31 AM UTC

1. investigating Jan 05, 2026, 11:05 PM UTC

   MyKinsta actions, such as adding domains, updating redirects, etc. are failing to complete. We are currently investigating the issue.

2. investigating Jan 05, 2026, 11:43 PM UTC

   The MyKinsta dashboard is currently experiencing timeouts, which is causing some pages fail to load and certain actions failing to complete. We are actively investigating this issue and apologize for any inconvenience this may have caused.

3. identified Jan 06, 2026, 12:35 AM UTC

   The issue has been identified, and a fix is being implemented.

4. identified Jan 06, 2026, 01:49 AM UTC

   We are continuing to work on a fix to resolve this issue.

5. monitoring Jan 06, 2026, 01:50 AM UTC

   A fix has been implemented, and we are monitoring the results.

6. resolved Jan 06, 2026, 02:31 AM UTC

   This incident has been resolved. If you continue to experience similar issues, please contact our Support team via chat or email at [email protected].

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Started Dec 31, 2025, 06:06 PM UTC· resolved Dec 31, 2025, 08:53 PM UTC

1. investigating Dec 31, 2025, 06:06 PM UTC

   We are updating configuration and will be back shortly.

2. identified Dec 31, 2025, 06:08 PM UTC

   We are continuing configuration update and will be back shortly.

3. identified Dec 31, 2025, 06:10 PM UTC

   We are continuing to work on a fix for this issue.

4. monitoring Dec 31, 2025, 06:13 PM UTC

   A fix has been implemented and we are monitoring the results.

5. resolved Dec 31, 2025, 08:53 PM UTC

   This incident has been resolved.

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Started Dec 31, 2025, 04:13 PM UTC· resolved Dec 31, 2025, 04:55 PM UTC

1. investigating Dec 31, 2025, 04:13 PM UTC

   We are currently investigating the issue with Kinsta.com. This doesn't affect our hosting services and Mykinsta.

2. monitoring Dec 31, 2025, 04:26 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Dec 31, 2025, 04:55 PM UTC

   This incident has been resolved.

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Started Dec 19, 2025, 12:39 PM UTC· resolved Dec 19, 2025, 02:01 PM UTC

1. identified Dec 19, 2025, 12:39 PM UTC

   Our upstream provider, Cloudflare, is currently experiencing network issues that are affecting some of our services. Customers may encounter downtime for their workloads or have difficulty accessing our dashboard at app.sevalla.com. You can see the latest updates from Cloudflare over here: https://www.cloudflarestatus.com/incidents/msv92vykgtvp

2. monitoring Dec 19, 2025, 01:02 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Dec 19, 2025, 02:01 PM UTC

   This incident has been resolved.

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Started Dec 12, 2025, 02:02 PM UTC· resolved Dec 12, 2025, 05:19 PM UTC

1. investigating Dec 12, 2025, 02:02 PM UTC

   We are currently investigating an issue with the data not being recorded in our Application Performance Monitoring tool (APM).

2. identified Dec 12, 2025, 02:12 PM UTC

   We've identified an issue preventing "Slowest transactions" and "Transaction samples" from displaying properly in our APM tool. We are working on a fix for this.

3. resolved Dec 12, 2025, 05:19 PM UTC

   While we have determined the root cause of this issue, it is going to be resolved by further upgrades to our monitoring system. This is expected to be fully resolved next week, but in the meantime should not have a significant impact on monitoring attempts. If you have any further questions, please contact our support team.

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Started Dec 05, 2025, 08:56 AM UTC· resolved Dec 05, 2025, 09:43 AM UTC

1. investigating Dec 05, 2025, 08:56 AM UTC

   We are currently investigating reports of sites responding with 500 error.

2. investigating Dec 05, 2025, 09:06 AM UTC

   Our team has determined that the problem originates from Cloudflare's infrastructure, affecting both the MyKinsta dashboard and the websites we host. https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We are waiting on updates from Cloudflare.

3. monitoring Dec 05, 2025, 09:14 AM UTC

   Cloudflare has implemented a fix and they are monitoring at the moment: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

4. resolved Dec 05, 2025, 09:43 AM UTC

   This incident has been resolved.

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Started Nov 18, 2025, 01:18 PM UTC· resolved Nov 18, 2025, 06:42 PM UTC

1. investigating Nov 18, 2025, 11:45 AM UTC

   We are currently investigating issues with our MyKinsta dashboard loading. Certain websites may be affected by this issue and show 500 error. It seems that the issue is with our 3rd party service provide Cloudflare: https://www.cloudflarestatus.com/incidents/swzl0f0hxy68 We are following for updates and will update as soon as possible.

2. investigating Nov 18, 2025, 11:53 AM UTC

   Our 3rd party provider Cloudflare reported global network outage issues, they are investigating: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We will provide updates here as soon as they become available.

3. investigating Nov 18, 2025, 12:32 PM UTC

   The services are recovering, but errors still occur on occasion. Cloudflare continues to work on this: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

4. investigating Nov 18, 2025, 01:01 PM UTC

   Our 3rd party provider Cloudflare is still investigating the issue: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

5. identified Nov 18, 2025, 01:18 PM UTC

   Our 3rd party provider Cloudflare has identified the issue and is applying the fix: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

6. identified Nov 18, 2025, 01:39 PM UTC

   We are still seeing issues with a number of sites. Cloudflare continues to work on this: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

7. identified Nov 18, 2025, 02:11 PM UTC

   Cloudflare continues to work on restoring the services: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

8. identified Nov 18, 2025, 02:49 PM UTC

   Cloudflare has updated its status page to confirm that they have implemented a fix and believes the incident is now resolved. While we are seeing that sites on our platform are now responding as expected, we will continue to closely monitor the situation and provide updates as they become available. Thank you for your continued patience throughout this incident.

9. identified Nov 18, 2025, 03:34 PM UTC

   We are continuing to closely monitor the situation and will provide updates as they become available.

10. monitoring Nov 18, 2025, 03:50 PM UTC

    We are observing that both sites on our platform and MyKinsta are remaining online. We will continue to closely monitor the situation and provide further updates as they become available, as Cloudflare is still focusing efforts on keeping services active after applying the fix.

11. monitoring Nov 18, 2025, 04:16 PM UTC

    We are continuing to monitor the situation.

12. monitoring Nov 18, 2025, 05:13 PM UTC

    We are continuing to monitor the situation while Cloudflare focus on ensuring that full service remains active. Thank you for your continued patience.

13. monitoring Nov 18, 2025, 06:07 PM UTC

    Cloudflare has updated its status page to confirm that the issue has been resolved, with full service continuing to remain active. We will continue to monitor the situation from our end for a short period before updating our status page to resolved. We apologise again for the disruption to service and the impact this has caused, and thank you for your patience while we worked through this.

14. resolved Nov 18, 2025, 06:42 PM UTC

    We have been monitoring the situation and have observed that all services continue to remain fully active. As such, we will be marking this incident as resolved. If you experience any further issues, please do not hesitate to contact our Support team through MyKinsta or by emailing [email protected]. We appreciate your patience and understanding throughout this extended and impactful incident.

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Started Nov 04, 2025, 03:46 PM UTC· resolved Nov 04, 2025, 04:54 PM UTC

1. investigating Nov 04, 2025, 03:47 PM UTC

   We are currently investigating an issue with the Cloudflare API that is causing some requests for domain verification and addition, as well as site creations and pushes, to fail.

2. monitoring Nov 04, 2025, 04:05 PM UTC

   The issue with the Cloudflare API appears to be resolved; we're now monitoring to ensure that this is fully fixed.

3. resolved Nov 04, 2025, 04:54 PM UTC

   This issue has been resolved.

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Started Oct 21, 2025, 03:31 PM UTC· resolved Oct 21, 2025, 10:09 PM UTC

1. investigating Oct 21, 2025, 03:31 PM UTC

   We are currently seeing failures when trying to create site environments in MyKinsta. This is affecting new site creations, new Staging environment creations, and backup restores thus far. We are currently investigating the cause.

2. identified Oct 21, 2025, 03:41 PM UTC

   We have identified the issue and we're currently implementing a fix.

3. monitoring Oct 21, 2025, 03:45 PM UTC

   A fix has been implemented and we are monitoring the results.

4. resolved Oct 21, 2025, 10:09 PM UTC

   This incident has been resolved.

Read the full incident report →