Kindly incident
Performance-issues with AI-matching causing messaging delivery issues and increased fallback rates
Minor Vendor's status page →
Resolved after 2 hours 35 minutes, affecting Bot message delivery, on June 11, 2026.
A fix has been implemented, and we are seeing improved performance. We continue monitoring the situation.
Affected components
Bot message delivery
Update timeline
- identified Jun 11, 2026, 03:25 PM UTC
Our providers are having performance issues cause degraded bot-performance. We are monitoring the situation and doing our best to restore performance
- monitoring Jun 11, 2026, 03:45 PM UTC
A fix has been implemented, and we are seeing improved performance. We continue monitoring the situation.
- resolved Jun 11, 2026, 06:01 PM UTC
Performance is stable and the incident is resolved.
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