Resolved after 6 hours 9 minutes, affecting Bot message delivery, on November 14, 2024.
The issue might be related to high traffic, but not clear. Services have been upscaled and we will monitor the changes.
Affected components
Bot message delivery
Update timeline
- investigating Nov 14, 2024, 11:36 AM UTC
We are seeing issues where some users experience longer response time from the bot than normal. The issue under investigation. Most users should not be affected.
- investigating Nov 14, 2024, 12:32 PM UTC
Still investigating, trying different approaches to find the core issue.
- monitoring Nov 14, 2024, 02:48 PM UTC
The issue might be related to high traffic, but not clear. Services have been upscaled and we will monitor the changes.
- resolved Nov 14, 2024, 05:46 PM UTC
All systems seems stable.
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