Resolved on November 27, 2024.
We experienced degraded performance in our AI services following a faulty deployment, which led to less accurate dialogue matching and AI predictions, such as those from Kindly GPT. We relied on our fallback AI engine system during this period. The issue was identified somewhat late but was resolved shortly after discovery. We will implement measures to detect this kind of degraded performance earlier and reduce its impact.
Update timeline
- resolved Nov 27, 2024, 03:18 PM UTC
We experienced degraded performance in our AI services following a faulty deployment, which led to less accurate dialogue matching and AI predictions, such as those from Kindly GPT. We relied on our fallback AI engine system during this period. The issue was identified somewhat late but was resolved shortly after discovery. We will implement measures to detect this kind of degraded performance earlier and reduce its impact.
Your product runs on more than Kindly
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services