Kindly incident

Kindly Inbox (Live chat) responds slowly

Resolved after 3 hours 16 minutes, affecting Handover to human chat, on March 18, 2025.

investigating Mar 18, 2025, 01:43 PM UTC

No clear reason yet, still investigating

Started
Mar 18, 2025, 10:45 AM UTC
Resolved
Mar 18, 2025, 02:02 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 18, 2025, 10:45 AM UTC

Affected components

Handover to human chat

Update timeline

  1. investigating Mar 18, 2025, 10:45 AM UTC

    Currently investigating the issue.

  2. investigating Mar 18, 2025, 01:43 PM UTC

    No clear reason yet, still investigating

  3. resolved Mar 18, 2025, 05:27 PM UTC

    This incident has been resolved.

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