Resolved after 31 minutes, affecting Handover to human chat, on April 14, 2025.
Issue seemed to be solved. Currently monitoring and understanding what caused the issue.
Affected components
Handover to human chat
Update timeline
- investigating Apr 14, 2025, 09:29 AM UTC
We are currently investigating the issue.
- investigating Apr 14, 2025, 09:32 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 14, 2025, 09:51 AM UTC
Issue seemed to be solved. Currently monitoring and understanding what caused the issue.
- resolved Apr 14, 2025, 12:18 PM UTC
This incident has been resolved.
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