Resolved after 17 hours 32 minutes, affecting Analytics dashboard, on January 6, 2026.
Partially solved by the vendor. Several tests show normal behaviour, but it can still occur that the dashboards fail to initialise.
Affected components
Update timeline
- identified Jan 06, 2026, 03:05 PM UTC
One of our providers responsible for loading our dashboards are having issues atm causing dashboards in your bot not to load. They are aware and working on a fix. No data will be lost. It is only affecting visually loading the data.
- monitoring Jan 06, 2026, 05:34 PM UTC
Partially solved by the vendor. Several tests show normal behaviour, but it can still occur that the dashboards fail to initialise.
- resolved Jan 07, 2026, 08:37 AM UTC
The issue was resolved by the vendor at 21:40 6th of January
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Amazon Web Services