Kinde incident

UK data region

Major

Resolved after 14 minutes, affecting UK region (Authentication) and UK region (Custom domains) and 1 more, on August 25, 2026.

resolved Aug 25, 2026, 02:57 PM UTC

The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly. A manual redeployment rectified the issue and service was restored. We have identified the cause for the failed scale and are putting changes in place to prevent re-occurrence.

Started: Aug 25, 2026, 09:32 AM UTC
Resolved: Aug 25, 2026, 09:46 AM UTC
Duration: 14m
Detected by Pingoru: Aug 25, 2026, 09:32 AM UTC

Affected components

UK region (Authentication)UK region (Custom domains)UK region (Email delivery)UK region (Management API)UK region (New user registration)UK region (SMS delivery)UK region (User export and import)UK region (Webhooks)

Update timeline

identified Aug 25, 2026, 09:32 AM UTC

We are continuing to work on a fix for this incident.
resolved Aug 25, 2026, 09:46 AM UTC

This incident has been resolved.
resolved Aug 25, 2026, 02:57 PM UTC

The outage was caused by our internal reverse proxy failing to scale cleanly, resulting in incoming traffic not routing though our infrastructure correctly. A manual redeployment rectified the issue and service was restored. We have identified the cause for the failed scale and are putting changes in place to prevent re-occurrence.

Your product runs on more than Kinde

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.