Kikoff incident
Email outage blocking emails including confirmation emails
Critical Vendor's status page →
Resolved after 8 minutes, affecting Web App and Mobile App, on April 23, 2025.
We are continuing to investigate this issue.
Affected components
Web AppMobile App
Update timeline
- investigating Apr 23, 2025, 10:00 PM UTC
Our email provider is down and all emails including confirmation emails cannot be sent. We will update this page as we get new information.
- investigating Apr 23, 2025, 10:04 PM UTC
We are beginning to see emails reaching customers. We will continue to monitor.
- investigating Apr 23, 2025, 10:05 PM UTC
We are continuing to investigate this issue.
- resolved Apr 23, 2025, 10:08 PM UTC
This incident has been resolved.
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