Kickstarter incident
Some backer surveys showing incorrect number of questions
Resolved after 1 day 18 hours, affecting kickstarter.com, on February 18, 2025.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
Affected components
Update timeline
- identified Feb 18, 2025, 10:29 PM UTC
A bug is causing some backer surveys to not display all appropriate questions when multiple quantity of a reward or add-on were selected. We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
- monitoring Feb 18, 2025, 11:50 PM UTC
A fix has been implemented and we're standing by to make sure everything runs smoothly. We'll be reaching out to affected customers about next steps.
- resolved Feb 20, 2025, 04:57 PM UTC
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
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