Kickstarter incident
3D-secure payment authorization stalling for some German credit card issuers
Major Vendor's status page →
Resolved after 6 hours 3 minutes, affecting kickstarter.com and Payments and 1 more, on May 13, 2025.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
Affected components
kickstarter.comPaymentsMobile
Update timeline
- investigating May 13, 2025, 12:10 PM UTC
We're working with our payments provider to diagnose the issue. Thanks for your patience!
- monitoring May 13, 2025, 01:27 PM UTC
This issue has been resolved, and we're keeping an eye on site performance to make sure everything is working smoothly. Please stay tuned for the all-clear.
- resolved May 13, 2025, 06:14 PM UTC
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
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