Resolved after 3 days 4 hours, affecting kickstarter.com and Mobile, on May 10, 2025.
The underlying issue with Pledge Manager configuration has been addressed and submission review is resuming as normal. Thanks for your patience!
Affected components
Update timeline
- investigating May 10, 2025, 02:14 PM UTC
Projects submitting Pledge Managers for review may be delayed while we investigate this issue. We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
- monitoring May 10, 2025, 03:33 PM UTC
We've addressed the immediate issue for creators and backers and expect to resolve it completely during normal working hours.
- resolved May 13, 2025, 06:17 PM UTC
The underlying issue with Pledge Manager configuration has been addressed and submission review is resuming as normal. Thanks for your patience!
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