Kickstarter incident

Some backers have not received a pledge manager when it launched

Resolved after 40 minutes, affecting kickstarter.com and Mobile, on May 23, 2025.

resolved May 23, 2025, 03:01 PM UTC

All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

Started
May 23, 2025, 02:20 PM UTC
Resolved
May 23, 2025, 03:01 PM UTC
Duration
40m
Detected by Pingoru
May 23, 2025, 02:20 PM UTC

Affected components

kickstarter.comMobile

Update timeline

  1. investigating May 23, 2025, 02:20 PM UTC

    We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!

  2. monitoring May 23, 2025, 02:52 PM UTC

    A fix has been implemented and we're standing by to make sure everything runs smoothly.

  3. resolved May 23, 2025, 03:01 PM UTC

    All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.

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