Resolved after 9 hours 8 minutes, affecting kickstarter.com and Payments, on November 24, 2025.
We released a fix for issue causing a delay in background processing of important tasks such as payouts. Our systems are catching up now, and we are monitoring to make sure that everything gets processed in the right way.
Affected components
Update timeline
- monitoring Nov 24, 2025, 04:29 PM UTC
We're currently experiencing an issue with project payouts. Some creators may notice their project payout was delayed. We have fixed the bug cause the delay and are working to ensure that payouts that ought to have been sent over the past 48 hours definitely get sent.
- monitoring Nov 24, 2025, 08:27 PM UTC
We released a fix for issue causing a delay in background processing of important tasks such as payouts. Our systems are catching up now, and we are monitoring to make sure that everything gets processed in the right way.
- resolved Nov 25, 2025, 01:38 AM UTC
The issue with delayed background processing jobs has been resolved.
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