Kentik incident

US Customer Portal Degradation

Minor Vendor's status page →

Resolved after 52 minutes, affecting Web Portal, on December 2, 2025.

monitoring Dec 02, 2025, 06:52 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 02, 2025, 06:06 PM UTC
Resolved
Dec 02, 2025, 06:58 PM UTC
Duration
52m
Detected by Pingoru
Dec 02, 2025, 06:06 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Dec 02, 2025, 06:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 02, 2025, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 02, 2025, 06:52 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 02, 2025, 06:58 PM UTC

    This incident has been resolved.

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