Kentik incident

New Device Query Inaccuracy

Resolved after 2 hours 10 minutes, affecting Query, on January 29, 2026.

identified Jan 29, 2026, 11:59 PM UTC

The issue has been identified and we are deploying a fix.

Started
Jan 29, 2026, 11:26 PM UTC
Resolved
Jan 30, 2026, 01:37 AM UTC
Duration
2h 10m
Detected by Pingoru
Jan 29, 2026, 11:26 PM UTC

Affected components

Query

Update timeline

  1. investigating Jan 29, 2026, 11:26 PM UTC

    Customers may observe missing or inaccurate data for devices added or modified within the last ~48 hours. We are actively investigating.

  2. identified Jan 29, 2026, 11:59 PM UTC

    The issue has been identified and we are deploying a fix.

  3. resolved Jan 30, 2026, 01:37 AM UTC

    This issue is now resolved.

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