Resolved after 20 hours 24 minutes, affecting BGP Peering and Enrichment and Web Portal and 1 more, on May 20, 2025.
We have engineered inbound traffic away from our affected transit providers and should be fully reachable. We will continue to monitor and will shift traffic back once connectivity has been restored.
Affected components
Update timeline
- investigating May 20, 2025, 06:16 PM UTC
We've spotted that something has gone wrong with out upstream Internet connectivity. We're currently investigating the issue, and will provide an update soon.
- identified May 20, 2025, 06:40 PM UTC
A widespread outage is affecting multiple providers in the DC area and disrupting communication between Kentik and some customers.
- monitoring May 20, 2025, 08:18 PM UTC
We have engineered inbound traffic away from our affected transit providers and should be fully reachable. We will continue to monitor and will shift traffic back once connectivity has been restored.
- resolved May 21, 2025, 02:40 PM UTC
This incident has been resolved.
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