Resolved after 1 day 6 hours, on August 19, 2025.
We've deployed improvements to our system that should prevent this issue from reoccurring. We're still working on more comprehensive fixes with a Q3 release target.
Update timeline
- investigating Aug 19, 2025, 02:50 PM UTC
We're experiencing a partial outage with our Universal Agent infrastructure causing new installs to fail. This is similar to last week's incident.
- monitoring Aug 19, 2025, 03:25 PM UTC
This partial outage seems to be over. We're monitoring.
- resolved Aug 20, 2025, 09:37 PM UTC
We've deployed improvements to our system that should prevent this issue from reoccurring. We're still working on more comprehensive fixes with a Q3 release target.
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