Kentik incident

BGP Peering Outage, partial flow and NMS ingest loss in US SaaS

Resolved after 4 days, affecting BGP Peering and Enrichment, on August 25, 2025.

monitoring Aug 27, 2025, 01:23 AM UTC

All remaining BGP sessions should now be stable; we will continue to monitor over the next 24-48 hours.

Affected components

BGP Peering and Enrichment

investigating Aug 25, 2025, 03:20 PM UTC

We're currently investigating the issue, and will provide an update soon.
monitoring Aug 25, 2025, 03:37 PM UTC

BGP peering and enrichment has been restored to normal operation. We will continue monitoring the service.
monitoring Aug 25, 2025, 04:23 PM UTC

We've identified partial flow loss that affected some customers during this event. We will continue monitoring and investigating.
monitoring Aug 26, 2025, 03:48 AM UTC

We've made an additional change that we believe will resolve the partial flow and NMS ingest outage. We will continue to monitor.
monitoring Aug 26, 2025, 04:09 PM UTC

We continue to investigate a limited number of customers who are experiencing BGP session stability issues.
monitoring Aug 27, 2025, 01:23 AM UTC

All remaining BGP sessions should now be stable; we will continue to monitor over the next 24-48 hours.
resolved Aug 29, 2025, 03:36 PM UTC

This incident has been resolved.

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