Kentik incident

Portal Instability

Resolved after 1 day 2 hours, affecting Web Portal and REST API, on September 10, 2026.

monitoring Sep 11, 2026, 05:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 10, 2026, 08:35 PM UTC
Resolved
Sep 11, 2026, 11:18 PM UTC
Duration
1d 2h
Detected by Pingoru
Sep 10, 2026, 08:35 PM UTC

Affected components

Web PortalREST API

Update timeline

  1. investigating Sep 10, 2026, 08:35 PM UTC

    We're experiencing a high level of API errors preventing some users from using our portal.

  2. monitoring Sep 11, 2026, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2026, 11:18 PM UTC

    This incident has been resolved.

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